| High Tech |
teleCanor is the only IVR system that offers a comprehensive solution equipped with the latest technologies. |
 Highly Reliable Speech Recognition Engine to interpret English language of all accents.
Ability to recognize the caller by his voice and raise an alarm if it detects a change.
High Tech tool to create pleasant human-like speech, so that the caller feels comfortable.
Flexibility to access the required data from any environment.
Diagnostic tools to log data, so that you can gauge callers comfort level.
Ability to transfer the connection to a specialist whenever the caller wants (or when the system decided), along with a record of the conversation.
Design time tools to make all this happen with such ease as typing a word document.
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| teleCanor ... an IVR with a futuristic dimension... |
Client Relationship Management Module |
| Tele-CRM offers your enterprise all the benefits of a Virtual Automated Call Center,
without the need to invest in costly infrastructure.
Tele-CRM services are designed to virtually integrate with your existing web site, internal databases and CRM platforms to maximize ROI. Tele-CRM provides self-service options and real-time information to your customers, 24/7 , over the telephone. |
Features : Automation of prompt response to customer product enquiries. Enable
customers to enjoy shopping via telephone enabled interactive and secure tele- shopping.
Automation of customer feedback and prompt redressal of customer grievances.
Announcement of sales promotion offers through audio banners.
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