| teleCanor, the next generation IVR with a difference. |
 teleCanor understands voice commands
It compliles a response and speaks it out to the caller in a pleasant human-like voice
It ensures a complete transaction without the help of a specialist.
It comes with intuitive tools to let an enterprise configure or re-configure an IVR, on its own.
It is capable of sending an instant fax/e-mail record of the transaction to the caller.
It is built with sufficient redundancy for high volume, 24//7/365 operations.
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ROI Statistics |
Investment in an IVR system helps an enterprise in several ways, prominent ones being:- A) Renders high-tech client services, improves image and hence increases clientele. B) Minimize call-center, help-desk operations costs by reduction in manpower. Operational Research study indicates that a good IVR system operating on 8 telephone ports, substitutes the work of over 12 agents. |
Easy to Operate |
teleCanor introduces IVR administration gently, so that an enterprise can move onto sophisticated IVRs in no time. Accordingly, TeleCanor ships with T-Quick , a quick and easy configuration wizard along with T-Max , an advanced and powerful IVR configuration engine. Web2Phone utility builds up an IVR system much faster by simply converting a website into an IVR. T-Quck Sets up an IVR on your enterprise phone in just under 30 minutes. While on the other hand, T-Max provides such a flexible control over the IVR, that even an untrained operator can add or delete an additional facility with just a few mouse clicks. |
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