Aaron Tech-Pro Private Limited

TeleCanor for Academic Institutions

"Educational Institutions stand to gain substantially through good IVR implementations, by reduced cost of operations, enhanced communications efficacy and increased revenue through additional market share." Conclusion drawn form market study

Features in a Traditional Interactive Response System (IVR):-

The caller can connect automatically to his destination only if he/she knows the extension; otherwise, the caller has to wait for a human operator
Except the first greeting, the system cannot offer any information, in teractively, about the institutions products, services or objectives.
Traditional IVR systems do not have a feature to set up automated alerts to students or perform batch dialling to selected student.

Enhanced features offered by TeleCanor:

Institute can provide all the information that the caller wants, 24/7.
System can notify students to pay course fee on time.
System can intimate students about the due date to return library books, as well as provide information about availability of specific books.
System facilitates students to order books or other merchandise.
System can be programmed to advertise institute's products and services to caller, by playing a 10 second record, before call transfer.
Using TeleCanor an Institution can inform students about convocation day or other such special events. in addition, the system can provide information about special offers by local vendors such as bookshops etc using automated calling facilities.
The system can be help to schedule, confirm and remind about appointments with faculty or counsellors.
System can automatically alert students and faculty about early dismissal due to inclement weather, or cancellation of schedules etc. It can do this by either calliing or emailing to each one of them individually.

TeleCanor gives a new definition to Intra-office Telephone Based communication, through Intra-office Communicator, which has the following features:

Tele-Calendar- A desktop application that shows all the things happening with your office phone, viz., Schedule of Tele-conferences, List of Heard/ Unheard Voice Mails, List of Schedule Batch calls etc.

Tele-Genie-An extension of your office phone on your PC.

TeleFire Wall-To create differential zones of tele-communication for implementing discriminatory access control.

SmartDialler-An automated voice guidance system for routing inbound and outbound calls of your office.

TeleAssistant-A virtual telephone assistant to intelligently automate your internal telephone communications requirements.

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